PANDA TOUR · BOOKING INFORMATION
Frequently Asked Questions
Answers about tours, booking requests, transfers, payment and cancellations.
No. Our team checks the date, capacity, pickup point and total price before confirming your request.
Is the displayed price per person?
The price and unit shown on the tour page apply. Child, private group, boat and on-request tours are confirmed with a clear total before booking.
Is hotel pickup available?
Pickup depends on the tour and your hotel area. Tell us your hotel in the request and we will confirm the pickup point, time and any extra fee.
When do I pay?
The payment method and timing are shared when your tour availability is confirmed. The request form is not a payment transaction.
Can I cancel or change my date?
The current cancellation and change conditions are shown on the relevant tour page or in your confirmation. Contact us by WhatsApp or email as soon as possible.
Can weather affect the programme?
Sea, weather, road and safety conditions may require a route or time change. Our team will notify you if a change is needed.
What should I bring?
Check the “What to bring” section on the tour page. Swimwear, a towel, sun protection and personal items are generally recommended for boat and swimming tours.
Can children join?
Suitability depends on duration, activity level, sea conditions and age. Please include children’s ages in your request.
Can I ask on WhatsApp?
Yes. Use the WhatsApp link on a tour page to contact our team with the tour name already included.
How is my personal data used?
Your contact and booking-request information is used to assess your request, communicate with you and provide the service. Details are available in the Privacy Notice.